True Illusion Media Privacy Policy
Effective Date: 1/1/2024
Thank you for choosing True Illusion Media for your video production needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.
- Information We Collect:
a. Personal Information:- We may collect personal information such as your name, email address, phone number, and billing information when you engage our services.
b. Project-related Information:- In the course of video production, we may collect information related to your project, including scripts, footage, and other project-specific details.
c. Website Usage Information:- When you visit our website, we may collect non-personal information such as your IP address, browser type, and browsing patterns through the use of cookies and similar technologies.
- How We Use Your Information:
a. Service Delivery:- We use your personal and project-related information to deliver our video production services, communicate with you, and fulfill contractual obligations.
b. Communication:- We may use your contact information to send you project updates, invoices, and other essential communications related to our services.
c. Website Analytics:- We use website analytics to understand how visitors interact with our site and to improve its functionality and user experience.
- Data Security:
a. Confidentiality:- We treat all client information with the utmost confidentiality and take measures to protect it from unauthorized access.
b. Secure Transactions:- All financial transactions are processed securely, and we do not store sensitive payment information.
c. Data Access Control:- Access to personal and project-related information is restricted to authorized personnel only.
- Third-Party Disclosure:
a. Service Providers:- We may share necessary information with trusted third-party service providers who assist us in delivering our services (e.g., hosting providers, payment processors).
b. Legal Compliance:- We may disclose information as required by law or if we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Your Choices:
a. Opting Out:- You have the option to opt out of receiving non-essential communications from us.
b. Access and Correction:- You can request access to the personal information we hold about you and request corrections or updates.
- Changes to the Privacy Policy:
a. Notification:- We will notify you of any changes to this Privacy Policy by updating the effective date.
b. Consent:- Your continued use of our services after any changes to the Privacy Policy indicates your consent to the updated terms.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@trueillusionmedia.com.
Thank you for choosing True Illusion Media. We appreciate your trust in us.